Stephen Pickett is a programmer, IT strategist, project manager, RightNow and telephony expert, information security specialist, all-round geek. He is currently Professional Services Director at Connect Assist, a social business that helps charities and public services improve quality, efficiency and customer engagement through the provision of helpline services and CRM systems.

Stephen is based in south Wales and attended Cardiff University to study Computer Science, in which he achieved a 2:1 grading. He has previously worked for Think Consulting Solutions, the leading voice on not-for-profit fundraising, Fujitsu Services and Sony Manufacturing UK as a software developer.

He has previously competed for the Welsh and the Great British fencing teams and was an U18 Great British Sabre Champion. He has additionally achieved 4th kup (blue belt) at Taekwon Do and completed the Paras 10, a gruelling 10 mile cross-country race created by the Parachute Regiment.